Shipping policy

Order Processing

All orders are prepared and shipped within 1–3 business days. You will receive a confirmation email and a tracking number once your order has been dispatched.

Shipping Times

United States: 5–10 business days Europe: 7–12 business days Asia & Oceania: 5–10 business days Other regions: 10–20 business days Delivery times may vary due to customs or carrier delays.

Shipping Rates

Shipping fees are calculated at checkout based on your location and order weight. Taxes and duties may apply for international orders.

Tracking

A tracking number will be emailed to you once your order ships. Tracking updates may take 24–48 hours to appear.

Customs & Duties

International orders may incur customs fees or import taxes. These charges are the responsibility of the customer.

Delivery Issues

If your package is delayed, lost, or arrives damaged, contact us at tobefreeproject2021@gmail.com and we will assist promptly.

Incorrect Address

Please ensure your shipping details are accurate. We are not responsible for orders delivered to incorrectly entered addresses.

Returned Packages

Packages returned due to refusal, unpaid duties, or incorrect addresses may require additional reshipping fees.